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Why Your “I'll Just Do It Myself” Approach Is Actually Holding Your Business Back

Why your "I'll just do it myself" behaviour is actually a big issue, what it looks like and how to fix it.
Rob Mark
4 minutes
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Why Your “I'll Just Do It Myself” Approach Is Actually Holding Your Business Back

Every owner-manager and player-coach has said it. The draft from the direct report comes back at 70%, the deadline is tomorrow, and the internal voice says: by the time I explain what's wrong, I could have just done it myself. So you do it yourself. 

In that moment, maybe you're right, maybe it’s faster this time, but deep down you know it's not the best long term decision or the highest leverage action you could take.

Here’s what this might look like, why it's holding your business back,  how you can start changing your behaviour and some practical steps you can take immediately.

Four ways "I'll just do it myself" shows up in your day

See if these sound familiar.

You to the rescue. The report comes back at 70%, so you rewrite it at 10pm rather than send it back with notes. The client gets a great report but your direct report learns nothing except that drafts disappear into your office and come out different.

You reclaim. You delegated the weekly client update a month ago. After two average versions you start "just polishing" it, and now you've re-writing the whole thing. 

You make a pre-emptive strike. A new “urgent” piece of work comes in and you don't even consider handing it over - it's quicker, the client expects you. Your seniors watch the interesting work route around them.

The bottleneck queue. Because you ant to give everything a “No surprises” work stacks up waiting for you. Your team's output is capped not by their capacity, but by yours.

If a few of those feel familiar, you're not alone - this might be the most common habit among owner-managers and player-coaches in growing firms. It's also one of the most expensive.

Why it's holding your business back

You're paying senior rates for junior work. Every hour you spend on work someone two levels down could own is the gap between your rate and theirs, burned. Ten hours a week of this adds up to tens of thousands a year in pure arbitrage loss.

It displaces the work only you can do. Those hours spent on the lower value work came at a cost: winning the next client, deepening the key relationship, fixing your pricing, developing your people. 

The capability gap never closes. Every task you take back is a training rep your team never gets. The distance between their 70% and your 100% doesn't shrink - it compounds. Eighteen months later you still "can't delegate this," and now it's true, and you built it.

Your best people leave. Ambitious people in small firms leave for one reason more than any other: no growth. If the interesting work always routes around them, eventually they route around you. 

Add it up and the ceiling becomes clear: a firm whose senior people do junior work cannot grow without hiring more senior people. Your habit has become a major margin killer for the business, despite your best intentions.

How to start changing the behaviour

Willpower isn't usually enough. We all know we should delegate more but that concept often dies at the first urgent deadline.  What works is reframing the steps as wins rather than losses then putting in place a system that makes it easier than doing it yourself.

Reframe the 70% draft as the system working. A draft that comes back at 70% isn't a delegation failure -  it's a win. 70% of the work got done without your involvement. The failure is what happens next: if you silently fix it! If you send it back with clear notes, the same cost buys a better draft next time.

Decide your 85% list in calm conditions. Some work genuinely needs your 100% - client-facing strategy, key relationships, anything irreversible. Most doesn't. Decide in advance, not at 9pm under deadline, which work types can ship at a trained senior's 85%. Write two lists down. The first list is all the 100% input items. The second list is all the things that can ship with approval from named senior leaders. Be sure to let those senior executives know what your “Ship it” standards are then leave them to it.

Deploy a system. Make it so easy to share & track the work that this becomes the default behavior. If it’s harder to hoard the work or reclaim it, then you’re less likely to do so.

Practical steps you can take this week

1. Write your two lists. Block out 30 minutes of calm time and split your recurring work into the 100% list (genuinely needs your input - client-facing strategy, key relationships, anything irreversible) and the "ship it" list (everything that can go out with approval from a named senior). Be ruthless. This is the single highest-leverage half-hour of your week.

2. Name the approvers and hand them the standard. For every item on the "ship it" list, name the senior who now owns final approval - a specific person, not "the team." Then tell them what your ship-it standard actually is: what good looks like, the non-negotiables, an example of a great past version. Then the hard part: leave them to it. The first time work ships without touching your desk, count it as the win it is.

3. Research and test a work orchestration tool. Your lists and standards will only stick if there's a system holding them up. This week, shortlist and trial at least one work orchestration tool such as Briefmatic: something that captures tasks from the places work actually happens (email, Slack, docs, meetings), makes owners, deadlines and standards visible to everyone, and lets you share work in a couple of clicks. When sharing work is easier than hoarding it, the new behaviour finally has a system working for it instead of against it.

The sooner you take these practical steps, the sooner you’ll unblock the bottlenecks, increasing the organisation's output and freeing yourself up to spend more time on the higher leverage items.

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Briefmatic is built for the player-coach operator,  accountable for their own work and for the work that flows through them to a team. If you lead an agency, run a professional services team, manage operations in a growing SMB or sit at the centre of a boutique finance team, this is built for you.
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